Member-only story

A Gigantic ticketing con trick

The ticket sales firm Gigantic are very sneaky in the way they sell tickets and you may find that non-refundable is set in stone

Sarah Morgan
2 min readNov 29, 2024
Artistic representation of a ticket. Credit: Photo by Raychan on Unsplash

Sometime ago I thought it would be a nice idea to buy tickets to the Hyper Japan event sold via the ticketing firm Gigantic.

I purchased a hardly inexpensive ticket to the event, which I had encouraged another, then, friend to purchase as a gift for someone.

I was soon to find out that the event ticket did not cover all of the activities at the event, not dissimilar to buying a festival ticket and finding out that you had to pay separately for all the best acts.

Crestfallen the person that had received the gift decided they did not want to attend the event and as I wanted to go with them, I decided the same.

Only to discover the box I had ticked to cover refund of the ticket was essentially meaningless, as when I tried to refund the ticket I was told that there had to be reasons that meant it was impossible for me to attend.

It turned out that I practically had to prove that I was dying in order for the pesky box to have any semblance of truth to it.

The event had cost over £20 and each added feature of the event came to a…

--

--

Sarah Morgan
Sarah Morgan

Written by Sarah Morgan

I am an experienced journalist. My first joint book on mental health recovery was published in 2011. I was short-listed for aviation journalism awards in 2010.

No responses yet